Principal Human Factors Engineer

As a Principal Human Factors Engineer, you'll work in collaboration with our digital and physical design teams, strategists, and engineering team to ensure that products are designed with HF best practices in mind and are ultimately safe and effective for use by the end-user. You will guide your colleagues and our clients to be compliant with usability regulatory standards and guidance across the globe. You will ensure the Human Factors viewpoint is represented throughout the design process and will lead by example, be the primary vision holder for early-stage projects, and mentor junior members of the team.

Responsibilities

• Integrate and lead multi-disciplinary teams, especially on the front-end of the design process, while providing technical Human Factors oversight
• Be comfortable driving the vision of projects, negotiating hurdles, and plotting a new course when necessary.
• Regularly communicate the human factors process and perspectives to internal and external stakeholders.
• Design, execute, and report on early-stage research (contextual inquiry) through user validation research (summative) on physical and/or digital products.
• Be comfortable stretching into projects that start prior to contextual inquiry, e.g. business or market research.
• Work with systems, quality, and regulatory to translate research results into actionable design recommendations and HF documentation (e.g. User Needs, task analyses, uFMEAs, use specifications, and HFU/UE reports).
• Ensure that FDA & global usability regulatory standards such as IEC 62366-1: 2015, ANSI/AAMI HE75, and EU MDR) are being met and that project teams are working within these standards and guidelines.
• Interact with a wide range of user groups (from patients to surgeons) in a variety of use environments.
• Assist the team in preparing Human Factors Engineering proposals and budgets.
• Help extend Delve's early stage HF capabilities and market expansion.

Requirements 

• An advanced degree in human factors, HCI, biomedical engineering, industrial engineering, cognitive psychology, or a related discipline
• At least 10 years of hands-on, professional applied human factors engineering experience in product design.
• Experience with FDA and IEC medical device development HF standards.
• Ability to travel up to 30% either on your own or as part of a team and feel confident leading research and design teams wherever you're operating.

Preferred Experience

• You have worked in a consulting environment for at least 5 years and are familiar with how they operate.
• You have a true passion for human-centered product design, as evidenced by your education and career choices.
• You have a deep familiarity with product development from a Human Factors perspective and can confidently guide an internal and external team in the process, benefits, and deliverables thereof.
• You have extensive experience conducting all varieties of user studies with various User Groups in different Use Environments
• You demonstrate high standards of workmanship and attention to detail and can help improve departmental processes and best practices.
• You can develop, support, and defend design recommendations based on your experience with design research, ergonomics, and human factors principles.
• You can successfully lead clients through problem definition and the innovation process during workshop sessions.
• You have a deep understanding of user research methodologies, concepting processes, approaches, and tools, and take the initiative to improve them.
• You have established yourself in thought-leadership within the Human Factors community.
• You are comfortable with ambiguity and complexity, because sometimes that leads to the most unique, unexpected design solutions.

Be Inspired. Be Inspiring. Be yourself.

Delve embraces difference because creativity, curiosity, and diversity drive innovation. We nurture a supportive and inclusive environment. Be yourself and create a future that improves lives. We encourage applicants of color and those with diverse lived experiences to apply.

About Delve  

Delve is a multidisciplinary product innovation firm that brings bold ideas to market, guiding clients through the complexities of innovation, delivering better, faster, and more sustainable success. For over 55 years, Delve has mobilized the best experts and technologies for its clients, completing over 10,000 client projects, producing over 1,500 patents, and winning over 200 design awards.  

Delve serves ambitious start-ups to Fortune 500 clients in the healthcare, consumer, and commercial industries, delivering innovation through advanced expertise in research, strategy, design, and engineering. Delve has placed innovation studios in Boston, Madison, Philadelphia, and San Francisco to attract forward- thinking leaders to solve complex product challenges through human-centered design.