Account Director
As an Account Director, your primary focus will be on identifying and securing new business opportunities to drive revenue growth for Delve. You will proactively seek out new prospects, develop strategic partnerships, and lead the sales efforts to expand our client base. Additionally, you will leverage existing client relationships to identify opportunities for expanding our presence within new business units and engaging with additional decision-makers and buyers. This role requires a dynamic individual with strong business acumen, sales expertise, and a deep understanding of the product design and development industry.
While we are working in a hybrid model, this role will be anchored to our Philadelphia studio.
Responsibilities
Identify and Pursue New Business Opportunities: Develop a robust pipeline of new business prospects and proactively engage with potential clients to uncover opportunities for Delve’s services.
Expand Relationships Within Existing Clients: Leverage existing client relationships to identify new business units and key decision-makers, creating opportunities to sell additional services and solutions within the client organization.
Lead Sales Efforts: Own the sales process from prospecting to closing deals, including conducting market research, identifying client needs, developing proposals, and negotiating contracts.
Strategic Account Planning: Create and implement strategic plans to achieve sales targets and expand market presence, both with new prospects and within existing accounts.
Market Intelligence: Stay informed on industry trends, competitive landscape, and client needs to provide strategic insights and adjust sales strategies accordingly.
Collaborate Across Teams: Work closely with internal teams, including marketing, product development, and project management, to ensure alignment and successful delivery of client projects.
Represent Delve: Act as a key spokesperson for Delve at industry events, conferences, and client meetings to promote our capabilities and establish thought leadership.
Requirements
- 5 + years experience in managing and expanding existing client relationships to engage new business units and buyers.
- Proven track record of success in business development or sales roles within the product design, engineering, or consulting industries.
- Strong network of industry contacts and experience in building relationships at the executive level.
Preferred Qualifications
- You are a strategic thinker who can execute tactically.
- You are self-motivated with a results-drive mindset and the ability to work independently.
- You are a natural collaborator who can effectively facilitate group activities, including in-person and remote work sessions.
- You are a convincing presenter and engaging storyteller who is comfortable on stage in front of an audience of clients and peers.
- You clearly communicate both visually and verbally with key internal and external project stakeholders to keep them informed of engineering needs, progress, and any potential obstacles.
- You act with an inclusive mindset and model these behaviors for the organization and in your work.
Be Inspired. Be Inspiring. Be yourself.
Delve embraces difference because creativity, curiosity, and diversity drive innovation. We nurture a supportive and inclusive environment. Be yourself and create a future that improves lives. We encourage applicants of color and those with diverse lived experiences to apply.
About Delve
Delve is a multidisciplinary product innovation firm that brings bold ideas to market those guides clients through the complexities of innovation, delivering better, faster, and more sustainable success. For over 55 years, Delve has mobilized the best experts and technologies for its clients, completing over 10,000 client projects, producing over 1,500 patents, and winning over 200 design awards.
Delve serves ambitious start-ups to Fortune 500 clients in the healthcare, consumer, and commercial industries, delivering innovation through advanced expertise in research, strategy, design, and engineering. Delve has placed innovation studios in Boston, Madison, Philadelphia, and San Francisco to attract forward- thinking leaders to solve complex product challenges through human-centered design.