Responsibilities 

Office Management & Upkeep 

• Provide warm and professional assistance virtually via phone, email and in person
• Maintain a clean and organized office environment 
• Manage office supply inventory by checking stock to determine inventory level, anticipating needed supplies, and placing orders in a timely manner
• Coordinate regular office clean-ups and general organization efforts. 
• Replenish office snacks, beverages, cleaning supplies, office supplies – placing recurring and ad-hoc orders, and handling grocery runs as needed. 

Internal & External Event Coordination 

• Coordinate logistics for internal meetings, client visits, and studio events, including scheduling, catering orders, conference room setup, front door greetings, and event setup/cleanup
• Manage conference room readiness for in-person meetings, including tech setup, ordering food and beverage, and conference room organization
• Organize weekly team lunches, from planning and ordering to setup and cleanup. 
• Serve on our Culture Advisory Board and co-lead employee engagement events with other culture ambassadors.  

Facility & Space Management 

• Coordinate physical space changes, such as hiring vendors and contractors, organizing furniture adjustments and updates, etc 
• Serve as the main contact for building management, building security, internal maintenance requests, and office cleaners
• Be primary point of contact for building security, working with the downstairs guard to prep and greet guests to our space
• Oversee office space maintenance tasks and ensure timely resolution of issues

Administrative Support 

• Manage project archives and office records. 
• Act as primary party responsible for shipping – printing labels for outgoing shipments, tracking and distributing incoming shipments.  
• Lead weekly standup deck creation, working with the studio leadership team to define topics, create slides, and present during weekly standup meeting.  
• Support our Client Partners, Account Directors, and Project Managers with client visits 

Requirements 

• 2+ years of experience in office management, administrative support, and/or event coordination 
• Strong organizational and communication skills 
• Ability to prioritize tasks and adapt to a fast-paced environment 
• Ability to lift 20 lbs or more 
• Ability to work onsite Monday-Friday, 9am-5pm 

Preferred Experience  

• Familiarity with facilities management and vendor relations 
• Prior customer-facing experience 

Be Inspired. Be Inspiring. Be yourself.  

Delve embraces difference because creativity, curiosity, and diversity drive innovation. We nurture a supportive and inclusive environment. Be yourself and create a future that improves lives. We encourage applicants of color and those with diverse lived experiences to apply. 

About Delve  

Delve is a product innovation services firm. We partner with ambitious teams to bring step change innovations to market in industries where the challenges are simultaneously complex, constrained, and consequential. By blending breakthrough creativity with rigorous de-risking and a deep focus on organizational alignment, we help our clients define, envision, and develop innovations that deliver real business impact. 
 
Delve operates studios in Boston, Madison, Philadelphia, and San Francisco, and partners with leading companies including Abbott, GE HealthCare, Google, Johnson & Johnson, Kohler, P&G, and Stryker. Learn more at Delve.com.