Senior Project Manager

As a Senior Project Manager at Delve, you will lead multi-disciplinary projects from inception through production handoff, spanning strategy, design, and testing. Your work will encompass physical products, strategic projects, and fully digital projects across consumer goods, commercial products, and medical devices. By applying design thinking and product development best practices, you will drive successful project outcomes and establish a strong track record of delivery. You'll guide the integration of work by our engineers, designers, and researchers cultivating collaboration, balancing trade-offs, and helping ensure that we create meaningful solutions to product design challenges. An ideal candidate is comfortable with both the big picture and the details, and excited about the opportunity to help Delve project teams continue to grow and improve their capabilities.

This position is a hybrid role based in our Philadelphia studio.

Responsibilities

Be the connection point between the project team and client. Work in collaboration with a Technical Lead or other senior team member to run client projects.
Work with Technical Lead to define product requirements and track adherence to requirements.
Identify potential change of scope issues as they arise and communicate them to the team, account management, and the client.
Create proposals and budgets and manage schedules of internal and external support. Document all decisions, and track action items.
Maintain responsibility for project data accuracy and organization for internal project management database and server.
Regularly review project budget status with Account Manager and Technical Lead and request resources to complete project work as necessary
Oversee and support the planning/preparation of presentation materials, in cooperation with Technical Lead and other team members.
Work with Technical Lead to ensure deliverables are met per client expectations and proposals
Work with studio account directors and client partners to ensure project health across project financials, work quality and internal and client team’s happiness.
Understand our company values and their impact on the product design process.

Requirements

7+ years’ experience in Project Management, Product Management, Engineering Program Management, and/or other client-facing roles.
Experience in a professional services environment.
Experience planning and maintaining client projects from start to finish
Well-versed and knowledgeable about MS Excel, MS Project, Smartsheet, and internal project management systems
Familiarity with and/or interest in consulting environments and how they work

Preferred Experience

You have 5+ years of experience in electromechanical project development
You have experience in full lifecycle project management strategy, design, physical and digital product innovation and prototyping.
You have a proven track record in medical device development with a strong understanding of ISO-13485, IEC 62304, ISO 14971 and IEC 60601.
You cultivate and thrive in collaborative environments. You can inspire, empower, and guide interdisciplinary teams.
You have a true passion for project management and human-centered product design.
You want to be deeply immersed in the product development process and are willing to educate yourself as needed to truly understand the nature of client work. You like to explore new territories and learn from others.
You are committed to high standards of workmanship. You are self-motivated and can work independently with little oversight.
You are an excellent communicator with exemplary writing, presentation, and interpersonal skills all needed for interaction with clients, participants, and internal teams.
You are comfortable with ambiguity and complexity, because sometimes that leads to the most unique, unexpected design solutions.

Be Inspired. Be Inspiring. Be yourself.
Delve embraces difference because creativity, curiosity, and diversity drive innovation. We nurture a supportive and inclusive environment. Be yourself and create a future that improves lives. We encourage applicants of color and those with diverse lived experiences to apply.

About Delve
Delve is a multidisciplinary product innovation firm that brings bold ideas to market those guides clients through the complexities of innovation, delivering better, faster, and more sustainable success. For over 55 years, Delve has mobilized the best experts and technologies for its clients, completing over 10,000 client projects, producing over 1,500 patents, and winning over 200 design awards.

Delve serves ambitious start-ups to Fortune 500 clients in the healthcare, consumer, and commercial industries, delivering innovation through advanced expertise in research, strategy, design, and engineering. Delve has placed innovation studios in Boston, Madison, Philadelphia, and San Francisco to attract forward- thinking leaders to solve complex product challenges through human-centered design.

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